savvy talks: the art of the apology

savvy talks: the art of the apology

Marianne and Bob discuss the 6 elements to a sincere apology.  Spoiler alert: saying "I'm sorry you feel that way" is not sufficient! 

 

 

Originally aired on 12/04/20 for WGN Radio 720.

family savvy talks

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mark payne on

thanks for the tips!

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